General information

Name
Area General Manager - West Coast (Las Vegas)
Ref #
1749
Date
Thursday, November 21, 2024
Department
Hospitality
Team
Airport Services
Position level
Manager
Working time
Full-time
Las Vegas
Nevada
Location
Las Vegas, Nevada

Description & Requirements

About You:

The Regional General Manager (RGM) reports to the Director of Airport Services and is responsible for ensuring efficient and effective operations across multiple airport stations within their region. The Regional GM will oversee day-to-day activities, manage operational and financial performance, and ensure a seamless customer experience while supporting the Director’s strategic goals. As a Regional General Manager, you would oversee the daily operations of multiple airport stations within the region, ensuring adherence to company policies and procedures while monitoring and managing labor costs through efficient scheduling, accurate timecard reporting, and maintaining appropriate staffing levels.

 

What makes a successful candidate? 

  • Adaptable
  • Collaborative
  • Accountable
  • Exceptional follow-through
  • Proactive
  • Entrepreneurial Spirit

 

Fine Print:

  • Evaluate station supply orders to ensure budget compliance and alignment with organizational needs.
  • Create and maintain an environment where customers move through stations seamlessly, ensuring high levels of customer satisfaction.
  • Provide guidance and support to Station/General Managers, helping them develop their teams and ensuring they have the tools and resources needed for success.
  • Oversee the recruitment, hiring, and onboarding of new Crewmembers, ensuring alignment with company standards.
  • Develop and maintain strong relationships with external stakeholders (e.g., FBOs), monitoring their activities and addressing any issues that arise.
  • Monitor key performance indicators (KPIs) for the region, addressing negative trends and ensuring corrective actions are taken as needed.
  • Minimum of 3 years of experience in airport operations or a related field, with at least 3-5 years in a leadership role. (essential requirement) 
  • Proven track record of managing multiple locations or large teams in a high-paced environment. (essential requirement) 
  • Demonstrated ability to manage budgets, control costs, and optimize resource allocation. (essential requirement)
  • Compliance & Risk Management: Proficiency in managing safety and regulatory compliance, as well as risk assessment and mitigation.
  • Ability to travel as needed to support training and quality assurance across various locations.  (essential requirement)


 

Perks:

  • New Crewmember's become eligible for health benefits on the 1st of the month following the start of employment
  • Medical plans start at just $68/month (100% employer paid dental & vision, up to $2,100 annual company HSA contribution to medical plan participants)
  • Free non-revenue standby travel on JSX (deeply reduced non-revenue standby travel on many other major domestic & international airlines) for yourself + qualifying immediate family
  • 401(k) match – 50% of your first 8%
  • Generous PTO plan

 

Vibe @ JSX:

We are not only a lifestyle carrier, but also a lifestyle employer where entrepreneurship meets determination, where doing what’s best is the standard, and where the experience is just as important as the destination. We’re all about supportive leaders who have your back and believe in a clear path to your success, being diverse and open-minded, and having a lot of fun along the way! JSX is your runway.

 

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).


JSX seeks to ensure provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.