General information

Director of Digital Products - (Dallas)
Ref #
Tuesday, June 18, 2024
Marketing/Public Relations
Position level
Working time
Dallas, Texas

Description & Requirements

As our Director, Digital Product, you will:

  • Lead the ownership and continuous improvement of our customer-facing web and mobile experiences. 
  • Be pivotal in shaping the way customers interact with JSX, ensuring our digital platforms are intuitive, efficient, and drive sales growth.
  • Have a knack for translating data into actionable improvements that simplifies the purchase path, unlocks ancillary opportunities, and capitalizes on emerging technologies and best practices. 

What makes a successful JSX Director of Digital Products?

  • Data-driven
  • Flexible
  • Collaborative
  • Strategic
  • User-focused
  • Entrepreneurial Spirit

A Day in the Life

  • Collaborate closely with IT, Finance, PMO, and external partners to turn concepts into successful digital products that achieve business objectives.
  • Implement a rigorous test-and-learn program that identifies growth opportunities and fuels ongoing improvements across our digital platforms.
  • Create a compelling digital product roadmap aligned with the company's long-term vision and technical capabilities.
  • Oversee quality assurance practices to ensure the optimal performance and reliability of our digital platforms.
  • Actively participate in Scrum processes to deliver high-quality projects on time and within budget.

Experience & Requirements

  • Bachelor's Degree in Computer Science, Marketing, Business Administration or related technical field (essential requirement)
  • 7+ years experience in related role, e.g. serving as a digital product owner (essential requirement)
  • Expert knowledge of Contentful CMS, JIRA, Azure or similar (essential requirement)
  • Knowledge of aviation passenger systems (helpful, but not required)
  • Experience leading development from ideation through to implementation with lean teams on Agile methodology (strongly desired)

NOTE: This position will be required to work occasional offset or non-traditional hours to accommodate international development meetings. 

Pay & Perks

Compensation range $135,000 - $140,000. This was established after performing market research and is aligned with our approach to compensation. Most qualified Candidates will receive an offer near the starting point of our compensation range.

  • New Crewmember's become eligible for health benefits on the 1st of the month following the start of employment
  • Medical plans start at just $64/month (100% employer paid dental & vision, up to $2,100 annual company HSA contribution to medical plan participants)
  • Free non-revenue standby travel on JSX (deeply reduced non-revenue standby travel on many other major domestic & international airlines) for yourself + qualifying immediate family
  • 401(k) match – 50% of your first 8%
  • Generous PTO plan

Vibe @ JSX

We are not only a lifestyle carrier, but also a lifestyle employer where entrepreneurship meets determination, where doing what’s best is the standard, and where the experience is just as important as the destination. We’re all about supportive leaders who have your back and believe in a clear path to your success, being diverse and open-minded, and having a lot of fun along the way! JSX is your runway.

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to ensure affirmative action in order to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.