General information

Name
IT Support Technician (Dallas)
Ref #
1684
Date
Friday, September 27, 2024
Department
Information Technology
Team
IT Support
Position level
General
Working time
Full-time
Dallas
Texas
Location
Dallas, Texas

Description & Requirements

About You:

Excellent Communication skills, both verbal & written and must be fluent in English. Experience working at an IT support center. You will create and maintain user accounts, install/troubleshoot applications, and perform operating system upgrades at the desktop level. Willing to learn, be adaptable and a quick learner. Able to work in a flexible work environment. Have skills working with Microsoft/Windows Azure Directory, Apple IOS/OS and SharePoint. Have some knowledge of the Aviation Industry. 

 

What makes a successful IT Help Desk Technician? 

  • Adaptable
  • Collaborative
  • Accountable
  • Exceptional follow-through
  • Proactive
  • Entrepreneurial Spirit

 

Fine Print:

  • Ability to work a flexible schedule including early mornings, nights, weekends and holidays
  • At least 6 months of experience 
  • Intermittent physical activity including bending, reaching and prolonged periods of standing
  • Ability to occasionally lift 75+ pounds 

 

Pay & Perks:

Compensation for this position is $24.00/hour. This was established after performing market research and is aligned with our approach to compensation.

  • New Crewmember's become eligible for health benefits on the 1st of the month following the start of employment
  • Medical plans start at just $68/month (100% employer paid dental & vision, up to $2,100 annual company HSA contribution to medical plan participants)
  • Free non-revenue standby travel on JSX (deeply reduced non-revenue standby travel on many other major domestic & international airlines) for yourself + qualifying immediate family
  • 401(k) match – 50% of your first 8%
  • Generous PTO plan

 

Vibe @ JSX:

We are not only a lifestyle carrier, but also a lifestyle employer where entrepreneurship meets determination, where doing what’s best is the standard, and where the experience is just as important as the destination. We’re all about supportive leaders who have your back and believe in a clear path to your success, being diverse and open-minded, and having a lot of fun along the way! JSX is your runway.

 

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).


JSX seeks to ensure provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.