General information

Ramp Agent (Dallas)
Ref #
Friday, May 24, 2024
Operation Services
Position level
Working time
Dallas, Texas

Description & Requirements

About YOU:

As a successful candidate, you will marshal aircraft in and out of the gate, loading, unloading, and sorting freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. You will also be responsible for servicing aircraft lavatories, cleaning aircraft, restocking items, deicing and other duties as delegated when needed. The Operation Services Concierge (Ramp) team owns the entire backdrop of the customer experience at the airport, and because of this you must have a never-ending hunger to build a consistent, safe, and joyful experience for every customer.


What makes a Successful Operation Services Concierge?

  • Adaptable
  • Collaborative
  • Accountable
  • Inventive
  • Proactive
  • Entrepreneurial Spirit


Fine Print:

  • Physical activity including bending, reaching and prolonged periods of standing (essential requirement)
  • Ability to lift 75+ pounds (essential requirement)
  • Valid Driver’s License (essential requirement)
  • High School Diploma/GED (essential requirement)
  • Must be able to work flexible shifts including early mornings, late nights, holidays, and weekends (essential requirement)
  • Participate in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines (essential requirement)
  • This position is required to be onsite at our stations (essential requirement)


Important Safety Requirements:

  • Monitoring of operational environment to detect changes that affect Safety and notifying leadership as needed.
  • Review and ensure compliance with all updated to policies to include, Safety Alerts, Learning Notices, changes to procedures, changes to regulatory standards and local regulatory guidance.
  • Ensuring personal readiness to always conduct safety-sensitive duties and the proactive identification of fatigue, stress or other factors that may prevent a safe execution of duties and removing themselves from duty.
  • Responsible to ensure personal compliance with all DOT requirements regarding Drug & Alcohol


Pay & Perks:

Compensation is $18.00/hour. This was established after performing market research and is aligned with our approach to compensation. 

  • New Crewmember's become eligible for health benefits on the 1st of the month following the start of employment.
  • Medical plans start at just $64/month (100% employer paid premium Dental & Vision, $1,050-$2,100 annual company HSA contribution to medical plan participants)
  • Free non-revenue standby travel on JSX (deeply reduced non-revenue standby travel on many other major domestic & international airlines) for yourself + qualifying immediate family.
  • 401(k) match – JSX will match 50% of up to your first 8%.
  • Generous PTO plan


Vibe @ JSX:

Where entrepreneurship meets determination, where doing what’s best is the standard, and where the experience is just as important as the destination, JSX is your runway. We support unique perspectives and promote an inclusive environment, giving you a space where your voice. Whether you fly a plane or a desk, every JSX Crewmember is empowered to do what it takes to deliver a joyful & simple experience.


Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.). 


JSX seeks to ensure affirmative action to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff, and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.